Roles and Responsibilities Matrix Guide for Master Data Governance

This guide defines the roles, responsibilities, and approval workflow for the creation, modification, deactivation, and reactivation of Master Data Records across all Master Data Domains.

ActivityRequestorReviewerApprover
Create RecordRCA
Modify RecordRCA
Deactivate RecordRCA
Reactivate RecordRCA
ValidateCRI
Maintain StandardsIII
Implement Approved System ChangesIIA
  • R (Responsible) – Performs the activity.
  • A (Accountable) – Ultimately accountable for the outcome and approval.
  • C (Consulted) – Provides input or expertise.
  • I (Informed) – Kept informed of the activity or outcome
RoleDescription
RequestorInitiates requests to create, modify, deactivate, or reactivate master data records and provides the required information and supporting documents.
ReviewerVerifies the completeness, accuracy, and compliance of submitted information before endorsement for approval.
ApproverReviews and approves or rejects requests based on business, operational, financial, and compliance requirements.

Approval Workflow

  1. Requestor submits the request and supporting information.
  2. The reviewer validates the request and endorses it for approval.
  3. Approver reviews and approves or rejects the request.
  4. Approved changes are implemented in the system.
  5. All changes shall be properly recorded and auditable.

Governance Rules

  • No individual shall approve their own request.
  • Master Data changes shall only be performed through approved requests.
  • Supporting documentation shall be maintained when required.
  • All approved changes shall be traceable through audit records.
  • Master Data standards shall be applied consistently across all Master Data Domains.
  • Exceptions shall require approval from the designated Approver.